Previous incidents

May 2025
May 07, 2025
1 incident

Fuelsoft Payment issues

Resolved May 07 at 09:08am BST

We would like to inform you that we have been made aware of an issue currently affecting Realex payments.
Some users may be experiencing the "Pay Now" option not appearing on the hosted payment page, as well as the long card number field being marked as invalid.
Please be assured that this is being treated as a high priority. Our team is actively investigating the issue and we have also escalated the matter to Realex support to assist in resolving it as quickly as possible.
We will keep you u...
April 2025
Apr 30, 2025
1 incident

181 - Fuelsoft Web Portal (OAM), 181 - Fuelsoft Web Portal (OAM), and 16 othe...

Downtime

Resolved May 01 at 07:52am BST

186 - Fuelsoft Web Portal (OAM) and 193 - Fuelsoft Web Portal (OAM) recovered.

19 previous updates
Apr 23, 2025
1 incident

180 - Drive Cloud Sync Service is down

Downtime

Resolved Apr 23 at 07:15pm BST

180 - Drive Cloud Sync Service recovered.

1 previous update
Apr 17, 2025
1 incident

185 - Fuelsoft Web Portal (OAM) is down

Downtime

Resolved Apr 17 at 10:46am BST

185 - Fuelsoft Web Portal (OAM) recovered.

1 previous update
Apr 12, 2025
1 incident

180 - Exchange Mail Service, 181 - Fuelsoft Web Portal (OAM), and 11 other se...

Downtime

Resolved Apr 12 at 10:10pm BST

181 - Fuelsoft Web Portal (OAM) recovered.

6 previous updates
Apr 05, 2025
1 incident

180 - CRM 365 Service, 180 - Virtual Desktop Core Service, and 36 other servi...

Downtime

Resolved Apr 05 at 10:11pm BST

184 - Fuelsoft CRM recovered.

26 previous updates
Apr 02, 2025
1 incident

188 - Fuelsoft CRM is down

Downtime

Resolved Apr 02 at 12:53pm BST

188 - Fuelsoft CRM recovered.

1 previous update
March 2025
Mar 18, 2025
1 incident

181 - Fuelsoft Web Portal (OAM), 181 - Fuelsoft Web Portal (OAM), and 6 other...

Downtime

Resolved Mar 18 at 05:05pm GMT

184 - Fuelsoft Web Portal (OAM) recovered.

6 previous updates
Mar 15, 2025
1 incident

180 - Exchange Mail Service, 181 - Fuelsoft Web Portal (OAM), and 22 other se...

Downtime

Resolved Mar 15 at 10:17pm GMT

180 - Exchange Mail Service recovered.

7 previous updates
Mar 12, 2025
1 incident

185 - Fuelsoft Web Portal (OAM), 186 - Fuelsoft Web Portal (OAM), and 6 other...

Downtime

Resolved Mar 12 at 06:44pm GMT

185 - Fuelsoft Web Portal (OAM) recovered.

12 previous updates
Mar 08, 2025
1 incident

185 - Fuelsoft Web Portal (OAM), 196 - Fuelsoft Web Portal (OAM), and 8 other...

Downtime

Resolved Mar 08 at 10:12pm GMT

181 - Fuelsoft CRM recovered.

11 previous updates
Mar 04, 2025
1 incident

200 - Fuelsoft Web Portal (OAM) is down

Downtime

Resolved Mar 04 at 01:16pm GMT

200 - Fuelsoft Web Portal (OAM) recovered.

1 previous update