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Fuelsoft Payment issues

May 07 at 09:08am BST
Affected services
180 - Virtual Desktop Core Service

Resolved
May 07 at 09:08am BST

We would like to inform you that we have been made aware of an issue currently affecting Realex payments.
Some users may be experiencing the "Pay Now" option not appearing on the hosted payment page, as well as the long card number field being marked as invalid.
Please be assured that this is being treated as a high priority. Our team is actively investigating the issue and we have also escalated the matter to Realex support to assist in resolving it as quickly as possible.
We will keep you updated with any developments and notify you as soon as a resolution is in place.