Previous incidents

May 2023
May 31, 2023
1 incident

181 - Fuelsoft CRM, 184 - Fuelsoft CRM, 185 - Fuelsoft CRM, 188 - Fuelsoft CR...

Downtime

Resolved Jun 01 at 12:44am BST

205 - Fuelsoft CRM recovered.

76 previous updates
May 30, 2023
1 incident

181 - Fuelsoft CRM, 184 - Fuelsoft CRM, 188 - Fuelsoft CRM, 192 - Fuelsoft CR...

Downtime

Resolved May 30 at 11:49pm BST

184 - Fuelsoft CRM recovered.

46 previous updates
May 29, 2023
1 incident

180 - CRM 365 Service, 184 - Fuelsoft CRM, 192 - Fuelsoft CRM, 193 - Fuelsoft...

Downtime

Resolved May 29 at 11:21pm BST

216 - Fuelsoft CRM recovered.

42 previous updates
May 28, 2023
1 incident

181 - Fuelsoft CRM, 184 - Fuelsoft CRM, 185 - Fuelsoft CRM, 193 - Fuelsoft CR...

Downtime

Resolved May 29 at 12:16am BST

181 - Fuelsoft CRM recovered.

17 previous updates
May 27, 2023
1 incident

180 - CRM 365 Service, 181 - Fuelsoft CRM, 185 - Fuelsoft CRM, 198 - Fuelsoft...

Downtime

Resolved May 28 at 12:05am BST

214 - Fuelsoft CRM recovered.

9 previous updates
May 26, 2023
1 incident

181 - Fuelsoft CRM, 204 - Fuelsoft CRM, 208 - Fuelsoft CRM, and 1 other servi...

Downtime

Resolved May 26 at 07:01pm BST

208 - Fuelsoft CRM recovered.

5 previous updates
May 24, 2023
2 incidents

180 - CRM 365 Service, 180 - Virtual Desktop Core Service, 180 - Exchange Mai...

Downtime

Resolved May 25 at 09:04am BST

180 - CRM 365 Service, 180 - Virtual Desktop Core Service, 180 - Exchange Mail Service, and 25 other resources recovered.

15 previous updates

Ongoing issues

Downtime

Resolved May 25 at 09:00am BST

All services have now been resumed.

5 previous updates
May 23, 2023
1 incident

181 - Fuelsoft Web Portal (OAM), 181 - Fuelsoft Web Portal (OAM), 181 - Fuels...

Downtime

Resolved May 23 at 10:43pm BST

181 - Fuelsoft Web Portal (OAM), 191- Fuelsoft Web Portal (OAM), 202 - Fuelsoft Web Portal (OAM), and 1 other resource recovered.

9 previous updates
May 03, 2023
1 incident

181 - Fuelsoft Web Portal (OAM), 181 - Fuelsoft Web Portal (OAM), 181 - Fuels...

Downtime

Resolved May 03 at 10:15am BST

191- Fuelsoft Web Portal (OAM) recovered.

5 previous updates
April 2023
Apr 08, 2023
1 incident

180 - CRM 365 Service, 180 - Virtual Desktop Core Service, 180 - Exchange Mai...

Downtime

Resolved Apr 08 at 04:06am BST

180 - Exchange Mail Service recovered.

10 previous updates
Apr 07, 2023
1 incident

180 - CRM 365 Service, 198 - Fuelsoft CRM, 208 - Fuelsoft CRM, 211 - Fuelsoft...

Downtime

Resolved Apr 07 at 06:47pm BST

180 - CRM 365 Service recovered.

3 previous updates
Apr 06, 2023
1 incident

180 - CRM 365 Service, 188 - Fuelsoft CRM, 192 - Fuelsoft CRM, 193 - Fuelsoft...

Downtime

Resolved Apr 07 at 12:06am BST

193 - Fuelsoft CRM, 206 - Fuelsoft CRM, and 207 - Fuelsoft CRM recovered.

15 previous updates
Apr 04, 2023
1 incident

181 - Fuelsoft Web Portal (OAM), 181 - Fuelsoft Web Portal (OAM), 181 - Fuels...

Downtime

Resolved Apr 04 at 03:45pm BST

196 - Fuelsoft Web Portal (OAM) recovered.

17 previous updates
March 2023
Mar 31, 2023
1 incident

180 - CRM 365 Service, 181 - Fuelsoft CRM, 184 - Fuelsoft CRM, 192 - Fuelsoft...

Downtime

Resolved Mar 31 at 05:36pm BST

181 - Fuelsoft CRM recovered.

11 previous updates
Mar 30, 2023
1 incident

198 - Fuelsoft CRM is down

Downtime

Resolved Mar 30 at 01:25am BST

198 - Fuelsoft CRM recovered.

1 previous update
Mar 29, 2023
1 incident

180 - CRM 365 Service, 181 - Fuelsoft CRM, 204 - Fuelsoft CRM, 205 - Fuelsoft...

Downtime

Resolved Mar 30 at 12:46am BST

180 - CRM 365 Service recovered.

12 previous updates
Mar 28, 2023
1 incident

194 - Fuelsoft Web Portal (OAM) is down

Downtime

Resolved Mar 28 at 08:36pm BST

194 - Fuelsoft Web Portal (OAM) recovered.

1 previous update
Mar 25, 2023
1 incident

180 - CRM 365 Service, 180 - Virtual Desktop Core Service, 180 - Virtual Desk...

Downtime

Resolved Mar 25 at 10:41pm GMT

180 - CRM 365 Service recovered.

31 previous updates
Mar 18, 2023
1 incident

180 - CRM 365 Service, 180 - Drive Cloud Sync Service, 181 - Fuelsoft Web Por...

Downtime

Resolved Mar 19 at 10:04pm GMT

198 - Fuelsoft Web Portal (OAM) recovered.

71 previous updates
Mar 16, 2023
1 incident

180 - Exchange Mail Service is down

Downtime

Resolved Mar 16 at 09:48am GMT

180 - Exchange Mail Service recovered.

1 previous update
Mar 13, 2023
1 incident

198 - Fuelsoft Web Portal (OAM) is down

Downtime

Resolved Mar 13 at 02:36pm GMT

198 - Fuelsoft Web Portal (OAM) recovered.

1 previous update
Mar 11, 2023
1 incident

181 - Fuelsoft Web Portal (OAM), 181 - Fuelsoft Web Portal (OAM), 181 - Fuels...

Downtime

Resolved Mar 11 at 02:01pm GMT

183 - Fuelsoft Web Portal (OAM) recovered.

19 previous updates
Mar 10, 2023
1 incident

181 - Fuelsoft Web Portal (OAM), 181 - Fuelsoft Web Portal (OAM), 181 - Fuels...

Downtime

Resolved Mar 10 at 09:28pm GMT

198 - Fuelsoft Web Portal (OAM) recovered.

32 previous updates
Mar 08, 2023
1 incident

181 - Fuelsoft Web Portal (OAM), 181 - Fuelsoft Web Portal (OAM), 181 - Fuels...

Downtime

Resolved Mar 08 at 11:11pm GMT

181 - Fuelsoft Web Portal (OAM), 184 - Fuelsoft Web Portal (OAM), 184 - Fuelsoft Web Portal (OAM), and 3 other resources recovered.

16 previous updates
Mar 02, 2023
1 incident

180 - Exchange Mail Service is down

Downtime

Resolved Mar 02 at 09:48am GMT

180 - Exchange Mail Service recovered.

1 previous update
Mar 01, 2023
1 incident

181 - Fuelsoft Web Portal (OAM), 181 - Fuelsoft Web Portal (OAM), 181 - Fuels...

Downtime

Resolved Mar 01 at 10:52pm GMT

181 - Fuelsoft Web Portal (OAM), 181 - Fuelsoft Web Portal (OAM), 186 - Fuelsoft Web Portal (OAM), and 1 other resource recovered.

12 previous updates