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Maintenance

Scheduled Compuservelive Maintenance

May 10 at 08:30am BST  –  May 11 at 10:03am BST
Affected services
180 - CRM 365 Service
180 - Virtual Desktop Core Service
180 - Exchange Mail Service
180 - Drive Cloud Sync Service
180 - Virtual Desktop Gateway Service
181 - Fuelsoft Web Portal (OAM)
181 - Fuelsoft Web Portal (OAM)
181 - Fuelsoft Web Portal (OAM)
183 - Fuelsoft Web Portal (OAM)
184 - Fuelsoft Web Portal (OAM)
184 - Fuelsoft Web Portal (OAM)
185 - Fuelsoft Web Portal (OAM)
186 - Fuelsoft Web Portal (OAM)
187 - Fuelsoft Web Portal (OAM)
188 - Fuelsoft Web Portal (OAM)
189 - Fuelsoft Web Portal (OAM)
191- Fuelsoft Web Portal (OAM)
192 - Fuelsoft Web Portal (OAM)
193 - Fuelsoft Web Portal (OAM)
194 - Fuelsoft Web Portal (OAM)
196 - Fuelsoft Web Portal (OAM)
198 - Fuelsoft Web Portal (OAM)
200 - Fuelsoft Web Portal (OAM)
200 - Fuelsoft Web Portal (OAM)
201 - Fuelsoft Web Portal (OAM)
202 - Fuelsoft Web Portal (OAM)
203 - Fuelsoft Web Portal (OAM)
181 - Fuelsoft CRM
184 - Fuelsoft CRM
192 - Fuelsoft CRM
193 - Fuelsoft CRM
198 - Fuelsoft CRM
206 - Fuelsoft CRM
207 - Fuelsoft CRM
208 - Fuelsoft CRM
209 - Fuelsoft CRM
211 - Fuelsoft CRM
212 - Fuelsoft CRM
213 - Fuelsoft CRM
214 - Fuelsoft CRM
215 - Fuelsoft CRM
216 - Fuelsoft CRM

Resolved
May 11 at 10:03am BST

All Fuelsoft services have now been restored and access to our platform has been resorted.

Updated
May 10 at 10:21pm BST

Core Fuelsoft services have now been resorted. The team will continue to test integration services and provide an update by 10am 11/05/2025.

Thank you for your patience.

Updated
May 10 at 08:04pm BST

Fuelsoft services are currently being tested and will be available shortly. The next status update will be at 22:00 10/05/2025

Updated
May 10 at 06:58pm BST

Due to an unforeseen issue earlier this afternoon system maintenance is running behind schedule, the team are continuing work to bring services back online as soon as possible. The next update will be at 20:00 10/05/2025.

Please accept our apologies for any inconvenience.

Created
May 10 at 08:30am BST

Please be advised that general maintenance is scheduled from 9:00 AM to 6:00 PM. During this time, no access to the Compuservelive platform will be available. We apologise for any inconvenience this may cause. Further updates will be provided as necessary.